Expertise

As an engineer, I know the importance of excellent tools. Over the years I have gained knowledge of and experience with a broad set of frameworks and instruments. The effect of these frameworks and instruments is situational; your situation determines which approach and instruments fit optimally.


Improve

Frameworks

Lean
Agile
Business Process Improvement

Instruments

PDCA, Kanban, A3, Toyota KATA
Agile Project Management, Scrum
Process Mapping, RACI
Kepner Tregoe Structured Problem Solving


Renew

Frameworks

Change Management
Project, Program and Portfolio Management

Instruments

Project-based Creation, Prince 2, PMI
Business Model Canvas
Customer Journey Mapping
Covey 4 Disciplines of Execution
Service Management, ITIL


Innovate

Frameworks

New Product Development Open Innovation
Design Methods

Instrumenten

Value Proposition
Design StageGate
Ten Types of Innovation
Future Search


In addition to these 'hard' aspects of improvement, renewal and innovation, I also use the following knowledge of the 'soft' aspects of organizations and change. It is my experience that these soft aspects make or break the success of a change.


TEAMS COOPERATION LEADERSHIP

Frameworks

NLP
TA
Eastern spirituality
Negotiation and Conflict Management
High Performance Teams

Instruments

Workshops and team sessions
Coaching, Supervision, Intervision and Mediation
Open Space Technology, World CafeĢ
Non Violent Communication
Management Drives
Getting Things Done